CTC Disted Webmail FAQ

 

 

Webmail FAQ:

Other Email Applications:

Contact Email Support:

 

 

 

Accessing Disted Webmail Online:

Please follow the procedure below to access your webmail account on the CTC Disted Email Server.

 

  1. Go to URL: http://mail.online.ctcd.edu/
  2. Click on the mail interface you want to use
  3. For SquirrelMail enter user information as follows
  4. First initial + Last name as user name.
    example: Yancey Lones would have a user name of ylones, not ylones@online.ctcd.edu.
  5. Place your password in the password box and click login (password assigned at account creation)

 

 

Creating New Folder(s):
Please follow this procedure to add folders to your webmail account.


In SquirrelMail:

  1. Login to your disted account as shown above
  2. Click on Folders
  3. In Create Folder Area enter a name for the folder
  4. Click Create
  5. Click Refresh Folder List

 

Accessing Previous Folder Information:
Please follow this procedure to add your previous folder system to your account.

 

In SquirrelMail:

  1. Login to your disted account as shown above
  2. Click on Folders
  3. At bottom select all folders to be added to the navigation area
  4. Click Subscribe
  5. Click Refresh Folder List

 

 

Creating Filters in Squirrel Mail:
Please follow this procedure to add filters to your account.

  1. Login to your disted account as shown above
  2. Click on Options
  3. Click on Message Filters
  4. Click New
  5. Select the item to match from the 1st drop down list
  6. Type the exact item to match
  7. Select Folder to place the matched messages in
  8. Click Submit

 

 

Search Folders in Squirrel Mail:
Please follow this procedure to search for messages in your account.

  1. Login to your disted account as shown above
  2. Click on Search
  3. Select the folder(s) to be searched in the 1st drop down list
  4. Type the item to match
  5. Select the message area to search for the match
  6. Click Search

 

Account Mapping Information :
Accounts for your Distance Education Email account are mapped to 2 addresses and 2 server names.


Account Names:

  1. Main Account: Your main account address is:
    First initial + Last name @online.ctcd.edu.
    example: Yancey Lones would have an address of ylones@online.ctcd.edu
  2. Alias Account: Your Alias account address is:
    First Name. Last name @online.ctcd.edu.
    example: Yancey Lones would have a user name of ylones, not yancey.lones@online.ctcd.edu

Server Names:

  1. Main Server: online.ctcd.edu
  2. Alias Server: ctc-disted.net

 

Outlook/Outlook Express FAQ:

Setting up POP3 for Outlook:
There are numerous types of email software packages that end-users may select, and for this reason we have not included
step by step instructions for setting up an account. However, almost all email software will require you to set-up an account
using the settings below.

Server Type = POP3
IMAPServer = mail.online.ctcd.edu
SMTPServer = mail.online.ctcd.edu
Account Name = flastname@online.ctcd.edu (Your account name will be your first initial and your
full last name + online.ctcd.edu )
Password = ****** (use the password assigned to you)

*Note: Under More Settings Button, click Outgoing Server tab and select My Outgoing server requires
authentication with the use same settings optin selected.



Setting up IMAP for Outlook:
There are numerous types of email software packages that end-users may select, and for this reason we have
not included step by step instructions for setting up an account. However, almost all email software will require
you to set-up an account using the settings below.

Server Type = IMAP
IMAPServer = mail.online.ctcd.edu
SMTPServer = mail.online.ctcd.edu
Account Name = flastname@online.ctcd.edu (Your account name will be your first initial and your
full last name + online.ctcd.edu )
Password = ****** (use the password assigned to you)

*Note: Under More Settings Button, click Outgoing Server tab and select My Outgoing server
requires authentication with the use same settings optin selected.

 

 

Sent email is rejected by server in Outlook Express:

 

Can not Access account:

 

 

Technical Support:

    If you still have difficulty with your account, please give us a call at: 254-526-1734 or 1-800-792-3348(1734)