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You are about to contact Distance Learning Technical Support for Central Texas College.

Please make sure you are contacting tech support because you are experiencing a technical issue such as:

DO NOT contact technical support if:

  • You have questions about your degree plan or what classes to take
  • You need general information about Central Texas College
  • You haven't received your books yet.
  • You need to change your email address Instead, click here: Email change request
  • You cannot access your course, but your course has not yet started

If you need help with your course or any of these items other than technical support, please contact your instructor or see our contacts page to see who you need to contact.

Technical Support By Phone:

24/7/365 Blackboard Support:
1-866-350-4729
Blackboard Support Homepage
Search Blackboard Knowledge base
Place Blackboard Trouble Ticket

Other Technical Issues:

254-526-1743 or 1-800-792-3348 (1743)
Monday - Thursday 8am - 5pm
Friday - 8am - 11am

Technical Support By Email:

Before contacting technical support about Blackboard login problems, make sure you have read the instructions located here: http://online.ctcd.edu/Yancey/loginhelp.htm

For immediate solutions to the most common problems, please search our knowledge base.

Email address changes can be requested here: Email change request form

If you still feel that you are in the right place, feel free email your request below:

First Name:
Last Name:
Please enter the email address that you used when enrolling with CTC.
Your message will not be sent if you do not enter a valid email address.
Email address :
Verify Email address:
Last 6 of SSN:
(Why am I being asked for this?)
Subject:

Blackboard username and password do not work
Please note: You will not have access to your courses until 72 hours prior to the course start date.
Challenge Token Null
eArmyU - STUDENTS WHO CAN'T LOG IN CLICK HERE - eArmyu
Blackboard feature problem (Drop box, discussions, email)
Instructor problems
Other
   

Describe your problem here:
Be very specific with your request.

If possible, please copy and paste the exact error message you are receiving.

Click Submit to send your TECHNICAL SUPPORT request to TECHNICAL SUPPORT

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At Central Texas College, we identify and serve our unique, global community needs
and provide quality teaching through an accessible learning environment.  CTC Policies

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P.O. Box 1800, Killeen, Texas, 76540-1800
Tel: 254-526-7161 In State: 1-800-223-4760 Out of State: 1-800-792-3348
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