Contact Us
- Submit a Blackboard Trouble Ticket (Create Case)
- Chat with Blackboard Tech Support
- Visit the CTC BioSig-ID™ Help Site for assistance or to submit a ticket.
- Use the Contact Tech Support form
- Email de.techsupport@ctcd.edu
- Weekdays: 800-792-3348 Ext. 3061 or 254-501-3061, Evenings/Weekends/Holidays: 866-350-4729
- Pearson (MyLab Math, Mastering Astronomy, etc): https://support.pearson.com/getsupport/s/
- Cengage (CourseMate, MindTap/MindLinks, Aplia, etc): http://support.cengage.com/magellanweb/TechSupport/login.aspx
- McGraw-Hill (Connect): https://mhedu.force.com/CXG/s/ContactUs
- FlatWorld (Homework): https://support.flatworldknowledge.com/en/articles/5268516-customer-support-hours
- See our Student Resources page
- Visit the Distance Education Facebook page hosted by Professor Ollie Deets
- Email Distance Education Technical Support at de.techsupport@ctcd.edu (please use your CTC EagleMail account)
- Call 800-792-3348 Ext. 1221 or 254-526-1221
- See our Faculty Resources page
- Visit the Distance Education Facebook page hosted by Professor Ollie Deets
- Email course.support@ctcd.edu
- Call 800-792-3348 Ext. 1221 or 254-526-1221
- General information about CTC, registration, financial aid, transcripts, etc: CTC Website
- Questions about your degree plan or what classes to take: visit Eagles On Call Center or email eaglesoncall@ctcd.edu
- CTC Student Email: EagleMail
- Help with Eagle Self-Service: Eagle Self-Service Technical Assistance
- Text book issues: CTC Bookstore or Barnes & Noble College (formerly MBS Direct)
- Contact your instructor if you need help with your course (find Instructor Info in Blackboard)
- Trouble contacting your instructor: Eagles On Call (Student Services Advisors)
- Locate Instructional Departments to find contact information for a department
