Student Resources
- Download the Distant Learner Checklist
- Read the CTC Distant Learner Handbook
- View Course Syllabi and Instructional Materials
- Review Scholastic Honesty guidelines
- See our Student Orientation for a Blackboard Tutorial
- Read Tips for Success
- Assess your Readiness for Online Learning
- Students gain access to their Blackboard course 3 days prior to its start date.
- Blackboard Tech Support cannot reset/unlock exams, student must contact instructor.
- Determine your Blackboard Username and Password: Blackboard Login Instructions
- Use the Blackboard Username Lookup form to have your Blackboard username emailed to you
- Course tool problems such as Digital Drop Box or Discussion Board: Blackboard Help
- See Common Questions about CTC Distance Education
- Submit a Blackboard Trouble Ticket (Create Case)
- Use the Reset Password link on the Blackboard login screen to change or reset your Blackboard password
- See our Student Orientation for a Blackboard Tutorial
- Blackboard Learn for Students: YouTube Playlist
- Tour a sample CTC Blackboard course with hands-on activities
- Go to https://ctc.blackboard.com/
- Log in with Username: bbuser, Password: bbuser
- Under My Courses, select Student Sample Course 2020.
- Navigate through the course and try out Blackboard features: view lessons, post to a discussion board, take an exam, etc.
- SafeAssign Instructions for Students: https://help.blackboard.com/Learn/Student/Assignments/Assignments_SafeAssign
- SafeAssign Instructions for Faculty: https://help.blackboard.com/Learn/Instructor/Assignments/SafeAssign
- Learn how BioSig-ID™ is used in CTC online courses to verify identity
- Watch a video of the BioSig-ID™ Enrollment Process
- Visit the CTC BioSig-ID™ Help Site for assistance or to submit a ticket.
- Watch a video at BioSight-ID™ Student Overview to understand how BioSight-ID™ works for test proctoring.
- We recommend the use of a webcam for BioSight-ID rather than attempting to use your cell phone camera.
- If you need a webcam and you are using TA funds, check the CTC Bookstore for this piece of required equipment.
- View this link for information on the apps that are needed to make your cell phone function like a webcam https://www.wired.com/story/use-your-phone-as-webcam/.
- Disclaimer: These apps are from third party vendors and are not supported by DEET tech support.
- Use the Contact Tech Support form
- Email de.techsupport@ctcd.edu
- Weekdays: 800-792-3348 Ext. 3061 or 254-501-3061, Evenings/Weekends/Holidays: 866-350-4729
- Log in to Eagle Self-Service: https://student.ctcd.org/Student/Account/Login/
- Eagle Self-Service Technical Assistance: https://www.ctcd.edu/students/current-ctc-students/registration/eagle-self-service-technical-assistance/
- Email Eagle Self-Service Technical Support - SelfService.Support@ctcd.edu
- Call Eagle Self-Service Technical Support - 800-792-3348 ext. 1637 or 254-526-1637
- Free lifetime email accounts for CTC students
- Log in to EagleMail (powered by Gmail)
- CTC EagleMail FAQs
- Forwarding your EagleMail to another email account
- Lost or forgot your EagleMail password? Contact the IT Help Desk or submit a Eagle Mail Password Reset e-form
- Using your EagleMail email account, download Microsoft Office 365 for free: http://office.com/getoffice365/.
- Contact the Eagles On Call center for student services (transcripts, evaluation, advising, financial aid).
- Admissions
- Academic Advising
- Registration
- Financial Aid
- Veterans Services
- Testing Services
- CTC Hobby Memorial Library
- Disability Support Services
- Transcripts
- Graduation
- Student Forms
- Proctored Testing and Placement Exams (Most CTC online courses now have non-proctored exams)
- CTC Scholarships
- When you finish a course, don't forget to fill out a Course Evaluation Form!
- Log in to submit a course evaluation
- View the results of all course evaluations that have been entered (you can search by course and/or instructor)
- For your convenience, links to the Course Evaluation Form can also be found:
- on all Blackboard course menus ("Evaluation" link)
- in Blackboard on the My Institution tab, in the Course/Faculty Evaluation box
- on the CTC website Students menu > Student Resources > Course Evaluations
- in the Eagle Self-Service > Useful Links (CTC logo on bottom left) > Submit Course/Faculty Evaluation
- You can also Give Your Instructor a Grade using our informal Grade Your Instructor app.
- CTC’s OER initiative has saved students over $6,000,000 since 2018.
- CTC Books/Instructional materials: https://www.ctcd.edu/academics/booksinstructional-materials/
- CTC Bookstore: https://www.ctcbookstore.com/
- Barnes & Noble College (formerly MBS Direct): https://bncvirtual.com/ctc
- Blackboard Online Writing Lab and Online Math Tutoring - Free tutoring in Blackboard by CTC professors. See the 'Tutoring and Writing Assistance' box on the My Institutions page in Blackboard.
- The Professor Reviewed Online Writing Lab (PROWL) provides essay feedback from CTC English professors in 48 hours or less, questions answered in 24 hours or less, virtual conferences, and writing resources. For details, see this brochure.
- Online Math Tutoring If you have specific questions, you can find the answers here. Check out the self-help materials and resources, or communicate with a tutor. We will do our best to get you an answer within 24-48 hours--often much faster.
- CTC Library Writing Lab - Students may submit papers to the library's Writing Lab / Teaching Learning Center (TLC). They will be reviewed by the library's staff and have a turnaround time of 24-hours or less. The library's staff does not monitor or review submissions to PROWL through Blackboard.
- Advanced Math Lab - Central Campus: https://www.ctcd.edu/academics/instructional-departments/mathematics/advanced-math-lab/
- Academic Studio - Student Success Center (Killeen/Ft. Hood): https://www.ctcd.edu/locations/central-campus/student-support/student-success-persistence/academic-studio-student-success-center/
- Tutor.com - Free tutoring for active duty military and their dependents: https://military.tutor.com/home
- Free online English and Math Tutorials
- The Goodwill Community Foundation (GCF) at https://www.gcflearnfree.org/
- Microsoft Office
- Technology
- Reading
- Math
- Work and Career
- Everyday Life
- All Topics for complete list
- WebsiteBuilders.com (previously Learn the Net) at https://websitebuilders.com/how-to/
- Animated Internet
- Basic Internet Lessons
- Birth, History, and Future of the Net
- Downloading and Installing Software
- E-mail at a Glance
- More
