Blackboard Help
24/7 Blackboard Support: 866-350-4729
- Students gain access to their Blackboard course 3 days prior to its start date.
- Blackboard Tech Support cannot reset/unlock exams, student must contact instructor.
- Determine your Blackboard Username and Password: Blackboard Login Instructions
- Use the Blackboard Username Lookup form to have your Blackboard username emailed to you
- See Common Questions about CTC Distance Education
- Use the Forgot Password? link on the Blackboard login screen to change or reset your Blackboard password
- Blackboard Tutorial
- Blackboard Learn for Students: YouTube Playlist
- Tour a sample CTC Ultra Blackboard course
- Go to https://ctc.blackboard.com/
- Username: ctcbbuser24
- Password: ctcbbuser24
- Under Courses, select BBUltraOrientationforStudents.
- Navigate through the course and try out Blackboard Ultra features and resources.
- SafeAssign for Students: https://help.blackboard.com/Learn/Student/Assignments/Assignments_SafeAssign
- SafeAssign for Faculty: https://help.blackboard.com/Learn/Instructor/Assignments/SafeAssign
- Learn how BioSig-ID™ is used in CTC online courses to verify identity
- Watch a video of the BioSig-ID™ Enrollment Process
- Visit the CTC BioSig-ID™ Help Site for assistance or to submit a ticket.
- Watch a video at BioSight-ID™ Student Overview to understand how BioSight-ID™ works for test proctoring.
- We recommend the use of a webcam for BioSight-ID rather than attempting to use your cell phone camera.
- If you need a webcam and you are using TA funds, check the CTC Bookstore for this piece of required equipment.
- View this link for information on the apps that are needed to make your cell phone function like a webcam https://www.wired.com/story/use-your-phone-as-webcam/.
- Disclaimer: These apps are from third party vendors and are not supported by DEET tech support.
- Contact Us
To change your Blackboard password:
- Use the Forgot Password? link on the Blackboard login screen to change or reset your Blackboard password.
- On the form, enter either your name and username, or your name and email address, and then an email will be sent to the address that is associated with your Blackboard account (most likely your CTC email).
- When you receive the email, click the link inside it to continue. The rules for creating a secure Blackboard password will be listed.
- If you do not receive the email, please check your spam folder.
- If you need further assistance, contact de.techsupport@ctcd.edu.
On-demand Blackboard Help and Training
- For Students:
- For Instructors:
