Examples:

• CTC ID 7654321, date of birth, May 3, 1978
• Username: c7654321
• Password: 050378
• CTC ID 654321. Date of birth, December 13, 1981
• Username: c0654321
• Password: 121381

If you do not know your CTC ID, use the Eagle Self-Service 'Forgot your user name' link to have your username emailed to you.